Support

Peace of Mind

We Believe proactive services helps you minimize risk and downtime and reduce support costs through prevention. Bnsights Support Services team performs continuous health check and apply latest fixes to your solutions.

We know how important customer support is to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively.

Support Packages

We offer various levels of support packages depending on your needs. Customers on these plans are entitled to membership in the Bnsights Support Center and have 24/7 access to the Bnsights Bug Tracker, a repository of enhancement requests and bug reports for Bnsights solutions developers and users. They also receive discounts on training classes, consulting services, and conference registration fees.

We know how important customer support is to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively.

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Sliver

  • Support Center Access
  • Phone Support
  • Software Update
  • Technical Documentations

Gold

  • Support Center Access
  • Phone Support
  • Software Update
  • Technical Documentations
  • Dedicated Technical Support

Platinum

  • Support Center Access
  • Phone Support
  • Software Update
  • Technical Documentations
  • Dedicated Technical Support
  • Dedicated Account Manager.

Ready to Help

Our technical support offers highly trained and certified professionals who can provide the right information, tools, and programs. Our goal is to address potential issues quickly and efficiently to help you combat today threats so you can focus on the demands of your business.

The one-stop portal for Bnsights premier customers, At Bnsights, we have a passion for quality and that extends to our Support Center. You can login to Bnsights Support Centre to manage your support contract, submit incidents, browse the knowledge base and download hotfixes.