Improving business processes enables you to stay competitive and to increase your responsiveness to your customers, the productivity of your employees doing the work, and your company’s return on investment. Working on business processes helps demystify the process and makes a seemingly complex process less intimidating. Process improvement work also gives you the chance to engage a cross-functional team in the work so that everyone can learn the end-to-end business process, instead of simply focusing on his or her own piece of the process.
Bnsights follows Six Sigma Approach, DMAIC. Define, Measure, Analyze, Improve, and Control. The methodology of Six Sigma uses the statistical theory and thus assumes that every process factor can be characterized by a statistical distribution curve. The objective is to free all the defects from every process, product, and transaction. It is a process that provides tools to achieve nearly error-free products and services with maximum profitability.
Any process improvement imitative should attempts to deploy the voice of the customer through the processes pf the organization. Improvement should be as much about customer value as they are about financial benefit
The impact of learning on an organization is to increase organizational capability by equipping it with a better understanding
of processes and outcomes and to allow for the generation of new knowledge and innovation which improves the capability
of the organization to respond to change and new challenges. This is, in fact, a higher order effect than simply improving
processes and generates benefits including
- Maintaining levels of innovation and remaining competitive
- Being better placed to respond to external pressures
- Having the knowledge to better link resources to customer needs
- Improving quality of outputs at all levels
- Improving corporate image by becoming more people oriented
- Increasing the pace of change within the organization